How Second Spin works
Shop one-of-a-kind finds, sell your own stuff straight to buyers, or hand it to us and we do the work. Every order is covered by Shipping Protection.
For shoppers
Buying is easy
- 1
Find it
Browse the drop. Each listing shows its condition and any flaws, plus photos of the actual item.
- 2
Check out
At checkout, shipping is priced from where the item ships to your address, so you pay the real cost. Shipping Protection is added automatically.
- 3
Unbox it
You get tracking once it ships. Something wrong? Tell us within 3 days of delivery.
Sell it yourself
Sell your stuff, ship it straight to the buyer
- 1
Apply once
Send a quick seller application. Once we approve you, your listings go live without waiting on us.
- 2
List it
Add real photos, the true condition, every flaw, and the packed weight. Honest listings sell faster.
- 3
Ship it
When it sells, the buyer has already paid for shipping. Ship within 3 business days with tracking.
- 4
Get paid
Your payout is released 3 days after delivery, as long as the buyer reports no problem.
The fees, plain and simple
- Shop cut: 20% of the item price. No listing fees, no monthly fees.
- Shipping Protection: 4% of the item price, split 50/50 — the buyer pays half and the seller pays half.
- Shipping: paid by the buyer at checkout, based on the seller's location and the buyer's address.
Example: a $50.00 sale
- Buyer pays
- Seller gets
Rather not deal with it?
Consign with us
Drop your items off and we do everything: we check them, photograph them, write the listing, price them and ship them. You get a signed consignor receipt listing every item and your payout terms, and we pay you when they sell.
At the end of your contract you can choose to donate unsold items. Money from selling donated items is saved in a fund to open homes for domestic violence survivors.
Every order
Shipping Protection
A small fee, shared by buyer and seller, goes into a protection pool. If something goes wrong, the buyer gets their money back from the pool, so nobody is left out of pocket because of a lost box.
Covered
- The seller never ships the item
- Tracking shows it lost in the mail
- It arrives damaged in shipping
- It's clearly not what the listing described
How to file a claim
- Email us within 3 days of delivery (or once shipping is late).
- Include your order number and photos of the item and the box.
- We hold the seller's payout while we review it.
- If approved, you get a refund of the item price and shipping you paid.
Shipping Protection is a buyer-guarantee program run by Second Spin Boutique. It is not an insurance policy. Refunds are limited to what you paid for that order.
Fair-play rules
Honest mistakes happen, and Shipping Protection handles them. But a seller who knowingly misleads buyers or takes payment and doesn't ship is permanently barred from Second Spin. Any payouts they're owed are used to refund buyers first.
Read the full terms & disclaimer →